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S.C. VEVESTAR TOUR S.R.L.
The protection of personal data and respect for privacy are a priority for S.C. VEVESTAR TOUR S.R.L., the owner of the website Transalpinaresorts.ro.
We are committed to collecting and processing the data you provide in accordance with applicable legislation, including Regulation (EU) 2016/679 on the protection of personal data and the free movement of such data ("GDPR").
This privacy policy explains how we collect, use, and protect your personal data, the purposes for which we process it, and the rights you have in relation to it.
What personal data do we collect?
The personal data processed may include:
- For clients or potential clients:
- First name, last name, phone number, email address, address, citizenship, date of birth;
- Information required to make reservations, such as bank card details (type, number, cardholder, expiration date, and security code);
- Stay preferences and special requests;
- Data related to completing arrival departure forms, in accordance with the law.
- For website users:
- IP address, date and time of website access;
- Data required to use the services offered on the website (for example, making a reservation).
- For visitors to our locations:
- Identification data such as first name, last name, ID series and number.
- Data provided for newsletters:
- Email address and other data required to send commercial communications.
For what purposes do we use personal data?
- Reservation processing:
- Purpose: Managing reservations made on Transalpinaresorts.ro.
- Legal basis: Performance of a contract.
- Reservation related communications:
- Purpose: Reservation confirmations, modifications, or cancellations.
- Legal basis: Legitimate interest and contractual obligations.
- Marketing:
- Purpose: Sending newsletters and other promotional communications about our services.
- Legal basis: User consent.
- Service improvement:
- Purpose: Analyzing feedback to improve customer experience.
- Legal basis: Legitimate interest.
- Security:
- Purpose: Protecting property and ensuring the safety of people within our locations.
- Legal basis: Legitimate interest in ensuring safety and security.
Your rights under GDPR:
- Right of access: Access to the personal data we hold about you.
- Right to rectification: Correction of inaccurate or incomplete data.
- Right to erasure: Deletion of your personal data under certain conditions.
- Right to restriction: Restricting the processing of your data in certain situations.
- Right to data portability: Transferring data to another data controller.
- Right to object: Objecting to the processing of data for marketing purposes or other legitimate interests.
To exercise your rights, you may contact us at complex.veverita@gmail.com.
How long do we retain data?
Your personal data is retained only for the period necessary to fulfill the stated purposes or in accordance with applicable legal obligations. After this period expires, the data will be securely deleted or destroyed.
Changes to the privacy policy:
This policy may be updated periodically to reflect legislative or operational changes. We encourage you to review this section regularly to stay informed of any updates.
This policy becomes effective as of 08/11/2024
Contact:
For any questions or requests related to this privacy policy, you may contact us at complex.veverita@gmail.com.
S.C. VEVESTAR TOUR S.R.L.
Transalpinaresorts.ro
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SPAGESCOM SRL
The protection of personal data and respect for privacy are a priority for SPAGESCOM SRL, the owner of the website Transalpinaresorts.ro.
We are committed to collecting and processing the data you provide in accordance with applicable legislation, including Regulation (EU) 2016/679 on the protection of personal data and the free movement of such data ("GDPR").
This privacy policy explains how we collect, use, and protect your personal data, the purposes for which we process it, and the rights you have in relation to it.
What personal data do we collect?
The personal data processed may include:
- For clients or potential clients:
- First name, last name, phone number, email address, address, citizenship, date of birth;
- Information required to make reservations, such as bank card details (type, number, cardholder, expiration date, and security code);
- Stay preferences and special requests;
- Data related to completing arrival departure forms, in accordance with the law.
- For website users:
- IP address, date and time of website access;
- Data required to use the services offered on the website (for example, making a reservation).
- For visitors to our locations:
- Identification data such as first name, last name, ID series and number.
- Data provided for newsletters:
- Email address and other data required to send commercial communications.
For what purposes do we use personal data?
- Reservation processing:
- Purpose: Managing reservations made on Transalpinaresorts.ro.
- Legal basis: Performance of a contract.
- Reservation related communications:
- Purpose: Reservation confirmations, modifications, or cancellations.
- Legal basis: Legitimate interest and contractual obligations.
- Marketing:
- Purpose: Sending newsletters and other promotional communications about our services.
- Legal basis: User consent.
- Service improvement:
- Purpose: Analyzing feedback to improve customer experience.
- Legal basis: Legitimate interest.
- Security:
- Purpose: Protecting property and ensuring the safety of people within our locations.
- Legal basis: Legitimate interest in ensuring safety and security.
Your rights under GDPR:
- Right of access: Access to the personal data we hold about you.
- Right to rectification: Correction of inaccurate or incomplete data.
- Right to erasure: Deletion of your personal data under certain conditions.
- Right to restriction: Restricting the processing of your data in certain situations.
- Right to data portability: Transferring data to another data controller.
- Right to object: Objecting to the processing of data for marketing purposes or other legitimate interests.
To exercise your rights, you may contact us at complex.veverita@gmail.com.
How long do we retain data?
Your personal data is retained only for the period necessary to fulfill the stated purposes or in accordance with applicable legal obligations. After this period expires, the data will be securely deleted or destroyed.
Changes to the privacy policy:
This policy may be updated periodically to reflect legislative or operational changes. We encourage you to review this section regularly to stay informed of any updates.
This policy becomes effective as of 08/11/2024
Contact:
For any questions or requests related to this privacy policy, you may contact us at complex.veverita@gmail.com.
SPAGESCOM SRL
Transalpinaresorts.ro